Support

What To Include

Include your company name, the workspace you were using, the page where the issue happened, the Jobber connection state shown on screen, and a brief description of what you expected to happen.

Never include private credentials or raw integration data in a support request.

Pilot Support

Pilot users should wait for the Jobber connection to show active before importing requests. Draft pricing should be reviewed by an operator before a customer quote is sent.

If Jobber authorizes the app but account lookup does not complete, contact support with the on-screen correlation id and wait for support guidance before retrying.

To disconnect or reconnect Jobber, open the Jobber setup page from Property Insights, use the connection controls there, and confirm the new connection state before importing requests.

Legal and Privacy

Terms and privacy information are available from the links below. Send account or data requests to the support email listed on this page.

Disconnecting Jobber removes the integration's stored Jobber access credentials and stops new Jobber access. It does not by itself close the Property Insights account or delete application records already created from connected information. Use the support email for account-closure, access, or deletion requests.

Property Insights V1 does not automatically write Jobber business records or customer communications. Jobber remains the system of record.