Privacy Policy

Publisher

Property Insights is operated by 1118, LLC and is available at https://insights.1118.io.

Information We Process

Property Insights processes account information, service requests, customer and property details, and operational notes that users choose to connect or enter into the service.

This can include names, service addresses, request details, property attributes, and workflow notes needed to operate the product.

Connected Services

When you connect Jobber, Property Insights uses the permission scopes you approve to read request, client, property, and service context needed to operate the connected workflow.

When enabled and authorized, Property Insights can add an internal note to a Jobber Request and deliberately create a Draft Quote for review. Clients, Requests, Quotes and Users read permissions support the connected workflow; Requests Write and Quotes Write support these two actions. A permission does not itself enable an action. Property Insights does not send customer email or SMS, transition Quotes to Awaiting Response, create Jobs or Invoices, schedule work, or take payments through this integration. Jobber remains the system of record.

How Information Is Used

We use connected and submitted information to show property intelligence, service recommendations, account status, support context, and product reliability information. When property lookup is enabled and admitted, a service address may be sent to a property-data provider such as Melissa. Provider coverage and accuracy vary. Missing, conflicting or unsupported information may require manual review. Reviewers use manual Request sync. Property imagery is not part of this release.

Sharing

We do not sell customer information. We may use trusted vendors to host, secure, and operate Property Insights, and we may share information when required to provide the service or comply with applicable obligations.

Retention and Requests

Account and connected workflow information is retained as needed to provide the service, support pilot operations, meet legal obligations, and respond to deletion or access requests.

Disconnecting Jobber ends the integration's authorization, removes its stored Jobber access credentials, and stops new Jobber access. Disconnecting does not by itself delete Property Insights account information or records already created from connected data.

To request account closure, access to your information, or deletion of Property Insights account and connected workflow information, contact the support address below. Requests are handled subject to applicable legal obligations.

Contact

Privacy questions, security reports and deletion requests can be sent to support@1118.io.